FAQ

Hi There!

How Can We Help You?

We deliver our products from 02-07 days from the order receiving date. We strive to ensure that the order is delivered to you at the earliest. In case of an urgent requirement, please contact our customer care at contactus@crunchmunch.in. We will try to accommodate your request for faster delivery (Extra charges may apply).

We ensure the safe storage and sanitation of the goods. We keep our chocolates in refrigerated conditions and other products that are stored at a controlled temperature. We follow international food safety standards to ensure the quality and taste of the items.

We supply bulk orders for special occasions such as a party, wedding, birthday celebrations, etc. we are your reliable service provider to ensure the on-time delivery of the product. You can contact us by phone or email us for more details

Once your order is placed, we provide you with a tracking id. You can use this to track the location of the shipment. You can also contact our customer care at contactus@crunchmunch.in to know the location of your order.

In an unfortunate event of order not reaching you or inability to process the order, we will initiate the refund process. We will resend the left out items in the order in case you opt for the same.

In case you have received a damaged package, please contact our customer service within 24 hours. You can contact us through email id contactus@crunchmunch.in. Also, take images of the damaged parcel as soon as you receive it so that we can look in the matter as soon as possible. Though we take utmost care to ensure that the packaging is intact, still we aren’t responsible for the opened packets.

Yes u can place orders for corporate / Diwali gifts by emailing us at contactus@crunchmunch.in